top of page

Speaking up for better care: Healthwatch Somerset annual report 2025–26

  • Writer: Healthwatch Somerset
    Healthwatch Somerset
  • 6 hours ago
  • 1 min read

Our latest annual report reveals how thousands of residents shared their experiences last year, helping drive improvements across health and social care.


Photograph showing two women under a blue canopy, one holding a clipboard and the other smiling while interacting, with a child in the background. Text on a blue background reads "Speaking up for better care, Healthwatch Somerset annual report 2025/26"

We have had a strong year of impact, amplifying public voice and improving awareness of key issues across Somerset. We have used community insight to:

  • Influence service improvements

  • Improve access and communication

  • Ensure people’s experiences shape care

Teal target icon with an arrow hitting the bullseye on a white background, suggesting focus or success

Our year in numbers (2025–2026)

  • 2,056 people shared their experiences of care

  • 3,026 people received advice, information, or signposting

  • 6 reports published on priority issues (e.g. carers, neuro‑rehabilitation)

  • Supported by 5 staff and 35 volunteers

  • Our volunteers contributed 536 hours of their time

Pink chat bubbles with an A and a Chinese character, suggesting translation or multilingual messaging on a white background

Engagement & inclusion

We worked to reach underrepresented groups including:

  • Refugees and people with limited English

  • Veterans and armed forces communities

  • Young people and people with disabilities

This helped reduce barriers and improve access to services.

Listening and influencing change

Teal ear icon with three sound waves on a white background, suggesting listening or hearing audio.

We gathered insights directly from communities using them to influence decision‑makers and build on our strong partnerships with Somerset NHS Foundation Trust, the Integrated Care Board (ICB), and Somerset Council.

We also worked closely with the Voluntary, Charitable, Faith, and Social Enterprise (VCFSE) sector to ensure people could access trusted information and advice.

Future outlook

Despite potential national changes that may end Healthwatch Somerset in its current form by 2027, we will continue to focus on ensuring an independent public voice in healthcare.

Read our report

If you need this report in a different format, please email info@healthwatchsomerset.co.uk or call 0800 999 1286. 



bottom of page