All posts

We’ve published our latest annual report, showing how people across Somerset have shared their experiences to help improve health and social care. Over the past year, more than 2,000 people told us about their care, and we supported over 3,000 people with information and advice. Your feedback helps make sure services reflect what matters most to local people. Putting people at the centre of services We’re here to be your independent voice for health and social care. This year

Our latest annual report reveals how thousands of residents shared their experiences last year, helping drive improvements across health and social care. We have had a strong year of impact, amplifying public voice and improving awareness of key issues across Somerset. We have used community insight to: Influence service improvements Improve access and communication Ensure people’s experiences shape care Our year in numbers (2025–2026) 2,056 people shared their experiences of

We want to thank everyone who came to our Thinking Together event and joined the conversation about accessible health and care information in Somerset.

The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait....

Sharing young people’s feedback to improve the health and social care services they use. We recruited volunteers (aged 12-18) from across...

We can help health and social care organisations to communicate clearly and effectively with local people about the coronavirus and the...

New feedback gathered by us on the county’s Adult Safeguarding service will be used to improve it for the future. Better communication...