Thinking Together about accessible information in health and care
- Healthwatch Somerset

- Nov 8
- 2 min read
We want to thank everyone who came to our Thinking Together event and joined the conversation about accessible health and care information in Somerset.

On Wednesday 22 October we delivered our public event aimed at bringing Somerset residents and 13 health and care organisations together to learn and talk about accessible information for everyone.
The event was a morning of presentations including:
Accessible information by Healthwatch Somerset: An overview of accessibility, laws and standards, health literacy, and practical tips for creating accessible communication. A list of useful reference links for the presentation can be downloaded here.
Accessible information standards and the Wordski on Wheels (WoW) by Somerset NHS Foundation Trust (SNHSFT): An update of the current and future work of SNHSFT to meet the Accessible Information Standard (AIS), and an overview of WoW explaining what it is, how it works, and what users think.
Broadening accessibility by NHS Somerset: A closer look at accessibility beyond the provision of information including wider examples of access.
The Unstoppables by Somerset Council Special Educational Needs and Disabilities (SEND): How Somerset Council hear and include the voices of young people in Somerset with SEND.
Improving accessibility of information by Somerset Council SEND Local Offer: Exploring the Somerset Local Offer website and how the SEND team consider the accessibility of the information they offer.
Click on the pink presentation title to view and download the slides.
The afternoon was an opportunity for people and organisations to discuss accessible information and explore the organisations who offer support while they enjoyed a buffet lunch.
One Thinking Together participant told us:
“It was a really great event – good location, interesting stands, useful networking, and informative presentations. Well done for arranging it all, so many moving parts to sort but it was very slick. I made so many notes, wrote down so many ideas, and had great conversations.”
We would like to give special thanks to the Wincanton War Memorial Hall for such an excellent venue, The Lemon Tree Deli for their excellent catering, and to The Balsam Centre for re-distributing the suplus food amongst the local community.


