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We’ve published our latest annual report, showing how people across Somerset have shared their experiences to help improve health and social care. Over the past year, more than 2,000 people told us about their care, and we supported over 3,000 people with information and advice. Your feedback helps make sure services reflect what matters most to local people. Putting people at the centre of services We’re here to be your independent voice for health and social care. This year

Our latest annual report reveals how thousands of residents shared their experiences last year, helping drive improvements across health and social care. We have had a strong year of impact, amplifying public voice and improving awareness of key issues across Somerset. We have used community insight to: Influence service improvements Improve access and communication Ensure people’s experiences shape care Our year in numbers (2025–2026) 2,056 people shared their experiences of

We heard from 161 people across the county about the health and care issues that matter most to them. Your feedback will help shape our work in 2026/27 and make sure local people’s experiences continue to be heard by decision makers. The four topics we asked you to vote on were: A. Community health and wellbeing support Your feedback shows us gaps in community support, causing some people to return to hospital because post-discharge care isn’t reliable. We will gather your ex

We asked you to help shape our workplan for 2026/27 and our latest report shows the results of what you told us.

Every year, Healthwatch Somerset creates a work plan for the next 12 months. This plan is shaped by what local people tell us about health and care services in Somerset. The People’s Vote gives you the chance to tell us which topics matter most to you. By sharing your views, you can help decide what we focus on during 2026–27 and help improve services for people across Somerset. Work we are already committed to A common theme in your feedback during 2025 was the quality of c

We want to thank everyone who came to our Thinking Together event and joined the conversation about accessible health and care information in Somerset.

As Somerset’s new Integrated Care System (ICS) becomes a statutory body and formally starts work on 1 July 2022, we look forward to a...