Advice & information

People waiting for planned NHS treatment should soon find it easier to understand what is happening with their care, thanks to new minimum standards introduced by NHS England. These standards set out what patients and unpaid carers can expect from the moment a referral is received by a hospital or clinic until treatment starts, is no longer needed, or a patient chooses not to continue.

The NHS and social care use your health information to care for you and also to improve services. They keep it safe and private. If you don’t want your data used for planning or research, you can choose to opt out. Why is data shared? Shared data helps you and the NHS . For example: It brings your records together to improve your care It was used to find the first coronavirus treatment It supported vaccine research Your individual care Health and care staff may use your confi

NHS England has published a refreshed version of the Accessible Information Standard (AIS) which was first released in 2016. Here we look...