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Our latest annual report reveals how thousands of residents shared their experiences last year, helping drive improvements across health and social care. We have had a strong year of impact, amplifying public voice and improving awareness of key issues across Somerset. We have used community insight to: Influence service improvements Improve access and communication Ensure people’s experiences shape care Our year in numbers (2025–2026) 2,056 people shared their experiences of

Every year, Healthwatch Somerset creates a work plan for the next 12 months. This plan is shaped by what local people tell us about health and care services in Somerset. The People’s Vote gives you the chance to tell us which topics matter most to you. By sharing your views, you can help decide what we focus on during 2026–27 and help improve services for people across Somerset. Work we are already committed to A common theme in your feedback during 2025 was the quality of c

Our new report highlights carers' experiences in accessing information and resources and shines a spotlight on the lived experiences of unpaid carers in Somerset, revealing widespread difficulties in accessing timely, clear, and consistent support and information. Every day, thousands of people across Somerset care for loved ones—often without recognition, formal support, or even realising that they are carers. Our report, “Who Cares?”, gives voice to those unpaid carers and