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Our new report highlights carers' experiences in accessing information and resources and shines a spotlight on the lived experiences of...

In our latest report, we detail the engagement with ABI survivors and professionals which has revealed gaps in the county's healthcare...

In our latest report, we talk about people's experiences when trying to make appointments at a local doctor’s surgery in West Somerset In...

We asked you to help shape our workplan for 2025/26 and our latest report shows the results of what you told us. Each year, we gather...

We asked you to help shape our workplan for 2025/26 and our latest report shows the results of what you told us. Each year, we gather...

In November 2024 we undertook an Enter and View visit to Oakhill Surgery to observe the quality of service, and talk to people using the...

In response to local feedback about challenges in booking appointments with GPs, we have explored people’s experiences across the county....

In our latest report we have listened to experiences of Somerset residents who tried to book an appointment to see their GP. In response...

Cervical screening, previously known as a smear test, saves over 4,000 lives every year in the UK. However, some women find it...

Every year Healthwatch Somerset (HWS) Board and Staff members gather information about the delivery and efficiency of local health and...

As part of our Somerset-wide project, we decided to carry out some focused work looking at access to health and social care services in...

A lack of access to NHS dentists in Somerset remains a pressing issue, including for parents, vulnerable individuals and those with...

We have been working with our young volunteers to investigate how accessible young people’s mental health services are in Somerset, and...

Healthwatch England, is warning that six-week postnatal checks – required of GPs in England – are failing many new mothers. As part of...

Healthwatch is launching a national survey to understand if care works for new mothers and birthing parents. Pregnancy is a major life...

Our new report looks at people’s experiences of using GP websites to access healthcare services and information, highlighting that...

The NHS is reviewing how it provides Same Day Urgent Care in Somerset, and we want to hear your views to help shape and improve access to...

People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common...

In our recent survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many...

In our new report out today, young people are calling on the county’s health and social care services to improve how they communicate –...