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We’ve published our latest annual report, showing how people across Somerset have shared their experiences to help improve health and social care. Over the past year, more than 2,000 people told us about their care, and we supported over 3,000 people with information and advice. Your feedback helps make sure services reflect what matters most to local people. Putting people at the centre of services We’re here to be your independent voice for health and social care. This year

Our latest annual report reveals how thousands of residents shared their experiences last year, helping drive improvements across health and social care. We have had a strong year of impact, amplifying public voice and improving awareness of key issues across Somerset. We have used community insight to: Influence service improvements Improve access and communication Ensure people’s experiences shape care Our year in numbers (2025–2026) 2,056 people shared their experiences of

In our latest report, we detail the engagement with ABI survivors and professionals which has revealed gaps in the county's healthcare and rehabilitation pathways for people with an acquired brain injury. One of the activities of a Local Healthwatch is to make reports and recommendations about how local care services could or ought to be improved. In 2022 Healthwatch Somerset worked with NHS Somerset ICB to create a series of case studies, to support a business case for chan