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Sep 14, 2023
What is adult social care?
Do you or a loved one need help with social care? Read the article below to find out answers to key questions about who can access adult...

Sep 13, 2023
Enter and View report: Newholme Care Home, Ruishton
Our report following a visit to Newholme, a residential care home in the village of Ruishton near Taunton, which provides accommodation...


Jun 28, 2023
Healthwatch Somerset Annual Report: Working together to improve health and social care
Last year, we supported over 4,370 people to have their say on health and social care and to get information and advice about local...


May 31, 2023
Enter and View report: The Old Police House, Nunney
Our report following a visit to The Old Police House, a care home in the village of Nunney near Frome, which provides accommodation for...


Apr 26, 2023
Enter and View report: West Mendip Hospital, Glastonbury
Our report following a visit to West Mendip Hospital, Glastonbury. The wards provide 36 beds, which host a mixture of patients: on...


Apr 16, 2023
Evaluating people’s experiences of being transferred from hospital to care at home or in the community
Our new report evaluates people’s experiences of being discharged from hospital to be cared for at home or in a residential or community...


Aug 29, 2022
Enter and View report: The Rosary Nursing Home, Bridgwater
Our report following a visit to The Rosary Nursing Home, a large care home in Bridgwater, which offers nursing and dementia care for...


May 18, 2021
How should social care support you?
People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should...


Nov 18, 2020
Accessing health and social care during COVID-19: A Somerset perspective
We gathered real-time feedback on local health and social care services during the pandemic from the views of Somerset residents, to...


Sep 27, 2020
Care Homes during Covid: Care staff perspective
We wanted to find out about the challenges faced by care home staff during the COVID-19 pandemic, and to understand how they have managed...


Sep 27, 2020
Somerset care homes – before and during COVID-19: Healthwatch Somerset reports
Today we have published four reports about care homes in Somerset – three reporting on the quality of care in Somerset care homes prior...

Jun 29, 2020
Guided by you: Annual Report 2019-20
Healthwatch Somerset Annual Report 2019-20: A review of our work over the past year and its impact, plus our work planned for 2020-21....

May 31, 2020
Bob’s story: Caring for your family in retirement
Shepton Mallet resident Bob became a full-time carer when he retired from a long career with the ambulance service. He has spent the past...


May 14, 2020
Living with dementia during lockdown – sharing stories to raise awareness and help make care better
During Mental Health Awareness Week (18-24 May), we are highlighting the care and support needs of people living with dementia and their...


Feb 24, 2020
Enter and View: Centenary House Care Home, Shepton Mallet
Our report following a visit to Centenary House, a residential care home in Shepton Mallet, which is able to care for up to 13 residents....


Feb 3, 2020
Enter and View: Oak Meadows Care Home, Taunton
Our report following a visit to Oak Meadows in Taunton, a care home that was adapted some years ago from an original military building on...


Jan 20, 2020
Enter and View: Oak Lodge Care Home, Chard
Our report following a visit to Oak Lodge in Chard, which is a purpose-built care home and provides accommodation for frail older people....


Jan 20, 2020
Join the new virtual quality improvement panel at Dorothy House
Help shape the future of services for people living with a life-limiting illness. Dorothy House Hospice Care is looking for people who...


Nov 19, 2019
Dorothy House Hospice Care seeks to improve services for people with life-limiting illness
Dorothy House Hospice Care wants to hear from those with a life-limiting illness, their carers and families about what Day Services they...


Jun 29, 2019
Annual Report 2018-19
Healthwatch Somerset Annual Report 2018-19: A review of our work over the past year and its impact, plus our work planned for 2019-20....
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