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Our report following a visit to The Firs Nursing Home, situated on the outskirts of Taunton. It can accommodate up to 40 residents and there were 38 residents living here at the time of visit. -
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Our report following a visit to The Manor Care Home provides residential and nursing care for 68 residents of differing adult age groups. -
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Our report following a visit to Sydenham House is a modern 51 bed residential home in Bridgwater. -
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Our report following a visit to Frome Care Village. Up to 60 residents can be accommodated in the facility which is split over two buildings. Parsonage is a period building which is designated for dementia care and Woodlands is a modern building which provides nursing care. -
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Our report following a visit to Fletcher house, a large modern 60 bed residential home in Wells. -
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Our report following a visit to Carrington House, a purpose built residential home for up to 44 residents in Wincanton. -
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Our report following a visit to Croft House Residential Home, a spacious modern home for 67 residents in Williton. -
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Our report following a visit to Rossetti House, a 70 bed care home in a purpose built building which opened in 2013. -
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Our report following a visit to Grovelands, a large modern purpose built building with 61 single rooms in Yeovil. -
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Our report following a visit to Somerset Court, which provides residential and support services for people who have autism. -
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Our report following a visit to Able2achieve in Yeovil, which provides supported living and domiciliary care provision. -
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Our report following a visit to Oak Lodge in Chard, which is a purpose-built care home and provides accommodation for frail older people. -
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Our report following a visit to Oak Meadows in Taunton, a care home that was adapted some years ago from an original military building on the site. The home specialises in the care of older people living with dementia. -
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Our report following a visit to Centenary House, a residential care home in Shepton Mallet, which is able to care for up to 13 residents. -
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Our report following a visit to The Rosary Nursing Home, a large care home in Bridgwater, which offers nursing and dementia care for residents as well as respite care. -
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Our report following a visit to The Old Police House, a care home in the village of Nunney near Frome, which provides accommodation for people with a learning disability. -
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Our report following a visit to West Mendip Hospital, Glastonbury. The wards provide 36 beds, which host a mixture of patients: on Pathway 2, Pathway 3 or end of life patients. -
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In this first Annual Report for Healthwatch Somerset, we share our key challenges and successes, as we started to engage with the public and several of the county’s voluntary and community groups, services and networks. -
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In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. -
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In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. -
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In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. -
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We identified there was a need to find out from local people how connected they feel and why. We also sought to find out how being connected affects feelings of loneliness and isolation. -
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Members of this support group run by the Parent Carer Forum shared their concerns and experiences with us. Many of the group had common issues with assessments and having their needs met at GP surgeries. -
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Our Enter and View Team engaged with members of public at Musgrove Park Hospital. We spoke to people and recorded their comments about health and social care services, and we gave out dozens of leaflets, and ‘How Connected Are You?’ Surveys. -
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We engaged with members of the carers support group, who meet monthly at Quantock Vale Surgery, Bishops Lydeard. We informed the group about our work and role of Healthwatch and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’ -
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We engaged with members of the carers support group who meet monthly at the GP Medical Centre in Ilchester. We informed the group about our work and role of Healthwatch, and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’ -
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We engaged with members of the carers support group who meet monthly at the GP Medical Centre in Martock. We informed the group about our work and role of Healthwatch, and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’ -
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We visited the Hearing Voices support group in Taunton to introduce our work and the role of Healthwatch and to listen to any issues or concerns the group wanted to discuss. -
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We attended a meeting of representatives from SSAFA (Soldiers, Sailors, Airmen and Families Association) to introduce our work and the role of Healthwatch, and to hear their comments, issues and concerns. -
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We ran a series of focus groups meeting with young people based at Burton’s Orchard in Taunton. The aims of these groups were to explore young people’s experience of leaving care and to involve them in starting to plan their own consultation with other care leavers. -
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We consulted with members of the Somerset Polio Support Group to document the care they receive from the NHS in relation to their condition, at both primary and hospital level, in order to raise the understanding of PPS with NHS health commissioners. -
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In September 2016 we returned to visit this group to find out how their report on Post Polio Syndrome (PPS) was progressing and to hear the key issues identified so far. -
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This report details our engagement with Taunton Post Polio Support Group, the issues around the understanding among professionals about Post Polio Syndrome and the ongoing joint work to highlight these with commissioners, GPs and health professionals. -
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Active and In Touch Frome is a group of volunteers who visit, help and befriend people who have become isolated or out of touch with the community around them. We were asked to give the group a talk on our work and the role of Healthwatch. -
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We engaged with the Burnham-on-Sea Support Group to hear their experiences of accessing health and social care services in the area. -
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We gave a presentation on our patient and public engagement at this advice day hosted by Rethink to raise awareness of Healthwatch and our work. -
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Early Supported Discharge is a service that aims to help patients who have suffered a stroke to be discharged from hospital sooner and to carry out rehabilitation at home rather than in hospital. -
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We engaged with Frome and District Day Centre to hear their experiences of accessing health and social care services in the area. -
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We were contacted by the secretary for Bridgwater Senior Citizens Forum. A request for action was raised regarding the availability of hearing aid batteries in the Bridgwater area. -
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Healthwatch Somerset Annual Report 2017-18: A review of our work over the past year and its impact, plus our work planned for 2018-19. -
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We created a survey that could be accessed online and completed at engagement events. The survey ran from 11 June to 31 August 2018. It asked for the views of local people who had used the service within the last three years. -
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Our Manager and a Local Board member attended a Young Carers Forum meeting to hear the views of young carers on the Somerset Young Carers Service. This took place at the Young People’s Centre in Street. -
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We worked closely with the Adult Safeguarding Team to design a questionnaire that related to the six principles set out in The Care Act 2014 statutory guidance. We contacted 20 people who had experienced an adult safeguarding intervention in the last two months. Fourteen agreed to take part in the project. -
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Healthwatch Somerset Annual Report 2018-19: A review of our work over the past year and its impact, plus our work planned for 2019-20. -
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Healthwatch Somerset Annual Report 2019-20: A review of our work over the past year and its impact, plus our work planned for 2020-21. -
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Healthwatch Somerset Annual Report 2020-21: A review of our work over the past year and its impact, plus our work planned for 2021-22. -
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Healthwatch Somerset Annual Report 2021-22: A review of our work over the past year and its impact, plus our work planned for 2022-23. -
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Healthwatch Somerset Annual Report 2022-23: A review of our work over the past year and its impact, plus our work planned for 2023-24. -
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We have been talking to local people about their experiences and views of the Health Visiting Service in Somerset. This report tells you what people said when we spoke to them about the service.
