Health Visiting Service Report: Views on early years support
We have been talking to local people about their experiences and views of the Health Visiting Service in Somerset. This report tells you what people said when we spoke to them about the service.
Key findings
- Two thirds of people were satisfied, or extremely satisfied with the level of support they received from the Health Visiting Service.
- Most people would like to access information about the health and development of their child/ children from the Health Visiting Service. This was closely followed by their GP surgery.
- A meaningful number of people reported that key contact points were missed or delayed (10%) and that ongoing communication with families did not meet people’s expectations (7%).
- Breastfeeding support was mentioned most frequently as being a helpful source of support offered by the Service.
- People would like to see more drop-in clinics and groups that are both accessible and flexible to meet the needs of families. 21% of people told us that they would like to access information about the health and development of their child at local groups.
- Lack of communication was a big issue for many respondents. They felt that the Health Visiting Service did not keep track of families or keep in touch.
Read our report
If you need this report in a different format, please email info@healthwatchsomerset.co.uk or call 0800 999 1286.
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Health Visiting Service Report: Views on early years support
