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What’s it like being a young person using health, social care and wellbeing services in Somerset, and what changes do young people want to see? -
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A joint report released today by a group of local Healthwatch in the South West, shows that although the NHS 111 service in Somerset and Devon is rated highly by the public, there are inconsistencies in the quality of the service. -
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Healthwatch in Somerset, Devon, Plymouth and Torbay joined forces to promote a regional survey to ensure that people using the NHS 111 service had their say on the way it is delivered to them. -
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We want to know what people think about the care they have received from Somerset’s District Nursing Service, to help the service develop and improve how it cares for local people. -
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Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look to see how people's views are impacting decisions made by NHS and social care leaders. -
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We have announced the areas we will investigate this year, to make sure that local people’s views and experiences are used to drive and support improvements in local services. -
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By Max Popham, Healthwatch Somerset Youth Engagement Officer -
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By Max Popham, Healthwatch Somerset Youth Engagement Officer -
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People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines. -
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Our new report out today, shows that people who receive care and support at home from the District Nursing Service, would like to see the introduction of weekend and evening visits, but many people are more cautious about the introduction of digital consultations. -
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We gathered the views of those currently using the District Nursing Service. We wanted to know what the current strengths and weaknesses were in the delivery of the service to patients in Somerset. -
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Over the last year (April 2020 to March 2021), during the pandemic, 2,387 Somerset residents shared their feedback on the county’s health and social care services with us or sought information and advice on how to access the care and support they needed. -
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Healthwatch Somerset Annual Report 2020-21: A review of our work over the past year and its impact, plus our work planned for 2021-22. -
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As the number of patients waiting for surgery continues to grow, nationally and in southwest England, we are asking people about their experiences of being referred for surgery in Somerset and how they have been affected by waiting times. -
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By Max Popham, Healthwatch Somerset Youth Engagement Officer -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Are you or your loved ones waiting for hospital care? Share your experience with Healthwatch England
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Millions of people have had their treatment delayed by the pandemic – are you one of them? -
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Information and advice from Healthwatch England, September 2021 -
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A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region. -
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In our new report out today, young people are calling on the county’s health and social care services to improve how they communicate – with each other and with young people – to improve how they care. -
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Sharing young people’s feedback to improve the health and social care services they use. -
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Alongside our day-to-day work we carry out key projects to find out more about particular issues or services. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Find out about our role, our plans and our people. -
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How your feedback has helped improve services locally. -
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Check out our top tips and guidance to help you through the process. -
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This Privacy Statement sets out the data processing practices carried out by Healthwatch Somerset. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the local independent champion for people who use health and social care services. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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We are committed to making sure all our information is clear and accessible for everyone. -
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These terms and conditions tell you how the Healthwatch Somerset website is managed and how you are protected when you are using our site. If you do not agree with these terms, you should leave the site immediately. -
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Know your rights and get the support you need -
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In our recent survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many felt their health and wellbeing had deteriorated while waiting for treatment. -
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Somerset’s NHS leaders asked us to help them understand how people are being affected by waiting for surgery to inform their ongoing work to improve support for patients. -
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You have the power to help make change happen. -
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By Tanya Camberwell, Healthwatch Somerset Engagement Officer -
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