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    Download an Easy Read version of our 'Have your say' form.
  4. Report -

    Here are some Easy Read resources to explain who we are and what we do.
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  6. News -

    Access to care is the main concern people have shared with Healthwatch in the past year. A new report by Healthwatch England looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues.
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    A new scheme could see women across England save hundreds of pounds a year on their Hormone Replacement Therapy with a prepayment certificate.
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    Here we look at six things you should expect when making a complaint about social care services.
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    To choose the right care home and support for your needs, or the needs of a loved one, it's important you have the right information to make your decision. Here are six things you should consider when choosing a care home.
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    The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
  12. Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
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    NHS social prescribing link workers can connect you to the right community groups and services to help support you.
  14. Advice and Information -

    Diabetes UK estimates that five million people in the UK are living with diabetes, with 850,000 of them not yet diagnosed.
  15. Advice and Information -

    Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
  16. Advice and Information -

    Did you know Volunteer Responders can help you access support and services such as collecting prescriptions and shopping delivery?
  17. Advice and Information -

    From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.
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  22. News -

    The Somerset Carers Engagement Project recently achieved a significant milestone in its mission to empower and support unpaid carers across the county when it held a major collaborative event to inform Somerset's renewed Commitment to Carers.
  23. Advice and Information -

    Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you can do to stay safe.
  24. Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.
  25. Report -

    A lack of access to NHS dentists in Somerset remains a pressing issue, including for parents, vulnerable individuals and those with financial constraints. We have residents who are enduring persistent pain and grappling with unresolved dental issues.
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    As part of our Somerset-wide project, we decided to carry out some focused work looking at access to health and social care services in West Somerset.
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    Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.
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    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.
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    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.
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    Five things you should expect from home care, domiciliary care or help in the home.
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    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.