Enter and View: Centenary House Care Home, Shepton Mallet

On the date of the visit there were nine residents living in the home.

Recommendations

1. Develop the staff team to ensure a contingency plan is in place to cover the absence of the registered manager and any staff sickness or leave and promote the wellbeing of residents and staff.
2. Investigate the availability of volunteer visitors who could provide conversation and stimulation to residents, particularly those with no individual visits.
3. Ensure the garden is safe, accessible, attractive and available for all residents to use to provide stimulation and an outdoor space.
4. Continue the programme of refurbishment and maintenance to provide an attractive, safe environment for residents.
5. Provide permanent directional signage in the communal areas so residents are able to find their way to the communal rooms.
6. Personalise doors to bedrooms with photos of interest to inform staff about residents and to promote independence.
7. Ensure an activity programme is re-established for the residents and that the displayed signs advertising the activities are large enough for residents to read.
8. Monitor the temperature in the communal rooms to ensure an appropriate temperature for elderly residents.