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Local Healthwatch seeks public feedback on NHS 111 to help the service improve
A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region. 111...
Sep 12, 2021


Are you or your loved ones waiting for hospital care? Share your experience with Healthwatch England
Millions of people have had their treatment delayed by the pandemic – are you one of them? Healthwatch Somerset has been finding out how...
Sep 5, 2021


What to expect when waiting for care
Information and advice from Healthwatch England, September 2021 Waiting for planned medical care or surgery can be a frustrating time. ...
Sep 5, 2021


What should I expect after being referred for mental health support?
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek...
Sep 1, 2021


Our first face-to-face meeting brings focus to the project
By Max Popham, Healthwatch Somerset Youth Engagement Officer As government guidelines on Covid have slowly relaxed, we’ve been waiting to...
Jul 28, 2021


New study asks people how they’ve been affected by waiting for surgery in Somerset
As the number of patients waiting for surgery continues to grow, nationally and in southwest England, we are asking people about their...
Jul 25, 2021


On equal terms - then and now: Annual Report 2020-21
Healthwatch Somerset Annual Report 2020-21: A review of our work over the past year and its impact, plus our work planned for 2021-22....
Jun 29, 2021


Annual report highlights how Healthwatch Somerset has supported the public throughout the pandemic
Over the last year (April 2020 to March 2021), during the pandemic, 2,387 Somerset residents shared their feedback on the county’s health...
Jun 27, 2021


The District Nursing Service: People’s experiences of using the service in Somerset
We gathered the views of those currently using the District Nursing Service. We wanted to know what the current strengths and weaknesses...
Jun 14, 2021


Changes to Somerset’s District Nursing Service: What patients and carers want to see
Our new report out today, shows that people who receive care and support at home from the District Nursing Service, would like to see the...
Jun 14, 2021


How should social care support you?
People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should...
May 18, 2021


Mindfulness – what is it, and how can it help our Young Listeners?
By Max Popham, Healthwatch Somerset Youth Engagement Officer This week we had our first session on Mindfulness – a practice that helps...
May 9, 2021


Virtual get together and team building for our Young Listeners
By Max Popham, Healthwatch Somerset Youth Engagement Officer On Saturday 24 April, we had our first Young Listeners meeting to kick off...
Apr 28, 2021


New public engagement programme to drive improvements in local health and social care
We have announced the areas we will investigate this year, to make sure that local people’s views and experiences are used to drive and...
Apr 25, 2021


What do you think about Somerset’s District Nursing Service? What works well and what could be improved?
We want to know what people think about the care they have received from Somerset’s District Nursing Service, to help the service develop...
Feb 22, 2021


NHS 111 Out-of-hours service: Public feedback from Somerset, Devon, Plymouth and Torbay
Healthwatch in Somerset, Devon, Plymouth and Torbay joined forces to promote a regional survey to ensure that people using the NHS 111...
Jan 28, 2021


Healthwatch report highlights inconsistencies in NHS 111 service in Somerset and Devon
A joint report released today by a group of local Healthwatch in the South West, shows that although the NHS 111 service in Somerset and...
Jan 28, 2021


Access to primary care GP surgeries in Somerset: What local people told us
We have been talking to local people about their experiences and views of accessing care at GP surgeries in Somerset. This report tells...
Dec 1, 2020


Accessing health and social care during COVID-19: A Somerset perspective
We gathered real-time feedback on local health and social care services during the pandemic from the views of Somerset residents, to...
Nov 18, 2020


Care Homes during Covid: Care staff perspective
We wanted to find out about the challenges faced by care home staff during the COVID-19 pandemic, and to understand how they have managed...
Sep 27, 2020
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