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Our report highlights opportunities to improve awareness of pharmacy services, provide clearer information about Pharmacy First, strengthen privacy for consultations and improve communication when prescriptions are delayed.

Catch up with the latest news about our work and updates about local health and care services.

We’ve published our latest annual report, showing how people across Somerset have shared their experiences to help improve health and social care. Over the past year, more than 2,000 people told us about their care, and we supported over 3,000 people with information and advice. Your feedback helps make sure services reflect what matters most to local people. Putting people at the centre of services We’re here to be your independent voice for health and social care. This year

We heard from 161 people across the county about the health and care issues that matter most to them. Your feedback will help shape our work in 2026/27 and make sure local people’s experiences continue to be heard by decision makers. The four topics we asked you to vote on were: A. Community health and wellbeing support Your feedback shows us gaps in community support, causing some people to return to hospital because post-discharge care isn’t reliable. We will gather your ex

We asked you to help shape our workplan for 2026/27 and our latest report shows the results of what you told us.

Tell us what you want us to report in the next 12 months.