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Healthwatch Somerset welcomes the Integrated Care System and new opportunities to put people at the heart of care
As Somerset’s new Integrated Care System (ICS) becomes a statutory body and formally starts work on 1 July 2022, we look forward to a...
Jun 28, 2022


Think Pharmacy
Information and advice from Somerset NHS Clinical Commissioning Group, May 2022 Summertime sniffles, bites and rashes? Think Pharmacy – a...
May 29, 2022


What is Long Covid and what help is available?
Confused about Long Covid? Find out the common symptoms and how to get support. After contracting COVID-19 it can take up to 12 weeks for...
May 22, 2022


Does the NHS have to provide an interpreter?
Do you know about your rights to language support in NHS settings? High-quality translation and interpretation are vital to ensuring that...
May 18, 2022


What medical support are you entitled to if you’re new to the UK?
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee,...
Mar 25, 2022


Healthwatch report highlights ongoing public concerns about NHS 111 service in Devon and Somerset
People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common...
Mar 2, 2022


Lack of NHS Dentists in Somerset
Lack of access to NHS dentists in Somerset is a significant issue raised with us by the public. They have told us that NHS dentists in...
Jan 28, 2022


The Accessible Information Standard - What you can expect from services
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care....
Jan 18, 2022


Where to go for support when you have an eating disorder
Eating disorders are complex mental illnesses that anyone can develop, regardless of age, income and ethnicity. Take a look at some of...
Jan 10, 2022


Healthwatch recommends improved communication and support for patients waiting for surgery in Somerset
In our recent survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many...
Nov 29, 2021


Carers Rights Day – 25 November 2021
Know your rights and get the support you need Carers Rights Day was introduced by Carers UK to draw attention to the multiple rights that...
Nov 25, 2021


Young people tell Somerset’s health and social care services: communicate better to care better
In our new report out today, young people are calling on the county’s health and social care services to improve how they communicate –...
Nov 15, 2021


Local Healthwatch seeks public feedback on NHS 111 to help the service improve
A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region. 111...
Sep 12, 2021


Are you or your loved ones waiting for hospital care? Share your experience with Healthwatch England
Millions of people have had their treatment delayed by the pandemic – are you one of them? Healthwatch Somerset has been finding out how...
Sep 5, 2021


What to expect when waiting for care
Information and advice from Healthwatch England, September 2021 Waiting for planned medical care or surgery can be a frustrating time. ...
Sep 5, 2021


New study asks people how they’ve been affected by waiting for surgery in Somerset
As the number of patients waiting for surgery continues to grow, nationally and in southwest England, we are asking people about their...
Jul 25, 2021


Annual report highlights how Healthwatch Somerset has supported the public throughout the pandemic
Over the last year (April 2020 to March 2021), during the pandemic, 2,387 Somerset residents shared their feedback on the county’s health...
Jun 27, 2021


The District Nursing Service: People’s experiences of using the service in Somerset
We gathered the views of those currently using the District Nursing Service. We wanted to know what the current strengths and weaknesses...
Jun 14, 2021


Changes to Somerset’s District Nursing Service: What patients and carers want to see
Our new report out today, shows that people who receive care and support at home from the District Nursing Service, would like to see the...
Jun 14, 2021


New public engagement programme to drive improvements in local health and social care
We have announced the areas we will investigate this year, to make sure that local people’s views and experiences are used to drive and...
Apr 25, 2021
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