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Our August Newsletter includes updates about our work, information about health and care services, and helpful advice. Photo of a field...

In our latest report, we talk about people's experiences when trying to make appointments at a local doctor’s surgery in West Somerset In...

Our April Newsletter includes updates about our work, information about health and care services, and helpful advice. A photo of a...

In November 2024 we undertook an Enter and View visit to Oakhill Surgery to observe the quality of service, and talk to people using the...

In November 2024 we undertook an Enter and View visit to Oakhill Surgery to observe the quality of service, and talk to people using the...

GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one....

In response to local feedback about challenges in booking appointments with GPs, we have explored people’s experiences across the county....

In our latest report we have listened to experiences of Somerset residents who tried to book an appointment to see their GP. In response...

As part of our Somerset-wide project, we decided to carry out some focused work looking at access to health and social care services in...

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you...

Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you...

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in...

Diabetes UK estimates that five million people in the UK are living with diabetes, with 850,000 of them not yet diagnosed. The number of...

NHS social prescribing link workers can connect you to the right community groups and services to help support you. Around one in five GP...

We are asking people to share their experience of booking face-to-face appointments with their GP to help improve access to GP services...

With more than thirty recognised symptoms of menopause and growing awareness of the impact on day-to-day life, it can help to know what...

In a post-pandemic world where the cost-of-living crisis is challenging for many of us, prioritising our mental health and wellbeing is...

Seasonal Affective Disorder (SAD) is a type of depression triggered by seasonal changes. One in twenty people in the UK are diagnosed...

Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of...

You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if...