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Have your say - Easy Read
Download an Easy Read version of our 'Have your say' form. Take five minutes to share your experiences We work to make sure health and...
Jan 16, 2023


Who we are and what we do
Here are some Easy Read resources to explain who we are and what we do. We’re here to find out what matters to people, and help make sure...
Jan 6, 2023


Dentistry data for local Healthwatch: December 2022
Quarterly feedback to the NHS Local Dental Network from local Healthwatch in the South West. Data from Healthwatch Somerset is included...
Dec 1, 2022


People’s experiences of using GP websites to access information
We wanted to understand how the use of digital services by GPs, particularly websites, is affecting the way people access the information...
Oct 27, 2022


Dentistry data for local Healthwatch: October 2022
Quarterly feedback to the NHS Local Dental Network from local Healthwatch in the South West. Data from Healthwatch Somerset is included...
Oct 1, 2022


Enter and View report: The Rosary Nursing Home, Bridgwater
Our report following a visit to The Rosary Nursing Home, a large care home in Bridgwater, which offers nursing and dementia care for...
Aug 30, 2022


Championing what matters to you: Annual Report 2021-22
Healthwatch Somerset Annual Report 2021-22: A review of our work over the past year and its impact, plus our work planned for 2022-23....
Jul 30, 2022


Same day urgent care in West Somerset
The aim of this project was to gather the views of people living in West Somerset about same day urgent care. Somerset NHS Clinical...
Jun 1, 2022


Experiences with the NHS 111 service in Devon, Plymouth, Torbay, and Somerset
People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common...
Mar 2, 2022


The impact of waiting for NHS surgery in Somerset
Somerset’s NHS leaders asked us to help them understand how people are being affected by waiting for surgery to inform their ongoing work...
Nov 29, 2021


Young Listeners Project Report
Sharing young people’s feedback to improve the health and social care services they use. We recruited volunteers (aged 12-18) from across...
Oct 15, 2021


On equal terms - then and now: Annual Report 2020-21
Healthwatch Somerset Annual Report 2020-21: A review of our work over the past year and its impact, plus our work planned for 2021-22....
Jun 30, 2021


The District Nursing Service: People’s experiences of using the service in Somerset
We gathered the views of those currently using the District Nursing Service. We wanted to know what the current strengths and weaknesses...
Jun 15, 2021


NHS 111 Out-of-hours service: Public feedback from Somerset, Devon, Plymouth and Torbay
Healthwatch in Somerset, Devon, Plymouth and Torbay joined forces to promote a regional survey to ensure that people using the NHS 111...
Jan 28, 2021


Access to primary care GP surgeries in Somerset: What local people told us
We have been talking to local people about their experiences and views of accessing care at GP surgeries in Somerset. This report tells...
Dec 1, 2020


Accessing health and social care during COVID-19: A Somerset perspective
We gathered real-time feedback on local health and social care services during the pandemic from the views of Somerset residents, to...
Nov 18, 2020


Care Homes during Covid: Care staff perspective
We wanted to find out about the challenges faced by care home staff during the COVID-19 pandemic, and to understand how they have managed...
Sep 28, 2020


Guided by you: Annual Report 2019-20
Healthwatch Somerset Annual Report 2019-20: A review of our work over the past year and its impact, plus our work planned for 2020-21....
Jun 30, 2020


Enter and View: Centenary House Care Home, Shepton Mallet
Our report following a visit to Centenary House, a residential care home in Shepton Mallet, which is able to care for up to 13 residents....
Feb 24, 2020


Enter and View: Oak Meadows Care Home, Taunton
Our report following a visit to Oak Meadows in Taunton, a care home that was adapted some years ago from an original military building on...
Feb 3, 2020
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