Enter and View report: West Mendip Hospital, Glastonbury

Our report following a visit to West Mendip Hospital, Glastonbury. The wards provide 36 beds, which host a mixture of patients: on Pathway 2, Pathway 3 or end of life patients.

This visit links into our work around 'Pathway 2’ beds where patients are discharged from an acute hospital into a care home or community hospital to receive rehabilitation before returning home.

Key findings

  1. The environment appeared calm and orderly, and the staff were all very welcoming. 
  2. Staff appear kind, they know the patients and we witnessed good interaction between them.
  3. Although patients are encouraged to do much for themselves, there is still a sense of them being waited on at their bedside, for example, with their drinks and meals.
  4. We particularly liked that each patient has a personal ‘about me’ information board on the wall behind their bed.
  5. Several patients were confused about when they had arrived at West Mendip Hospital and whether the discharge process from the acute hospital had gone smoothly.

Read our report

If you need this report in a different format, please email info@healthwatchsomerset.co.uk or call 0800 999 1286.

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Enter and View report: West Mendip Hospital, Glastonbury

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