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People waiting for planned NHS treatment should soon find it easier to understand what is happening with their care, thanks to new minimum standards introduced by NHS England. These standards set out what patients and unpaid carers can expect from the moment a referral is received by a hospital or clinic until treatment starts, is no longer needed, or a patient chooses not to continue.

The wait for planned medical care or surgery can be frustrating. That’s why you must get regular and accessible updates while you wait....

In our recent survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many...

Somerset’s NHS leaders asked us to help them understand how people are being affected by waiting for surgery to inform their ongoing work...

Millions of people have had their treatment delayed by the pandemic – are you one of them? Healthwatch Somerset has been finding out how...

Information and advice from Healthwatch England, September 2021 Waiting for planned medical care or surgery can be a frustrating time. ...

As the number of patients waiting for surgery continues to grow, nationally and in southwest England, we are asking people about their...