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Evaluation of Somerset Safeguarding Service: User feedback process
We worked closely with the Adult Safeguarding Team to design a questionnaire that related to the six principles set out in The Care Act...
Apr 3, 2019


Share your views on NHS services for those with learning disabilities and autism in Somerset
Hundreds of children have learning disabilities and autism in Somerset and now families are being asked to help shape local NHS services...
Apr 1, 2019


Six years of championing people’s views of health and care in Somerset
Today we celebrate six years as the county’s independent health and care champion. Healthwatch Somerset Manager Emily Taylor said: “We’re...
Mar 31, 2019


Former ambulanceman urges people to have their say about changes to the NHS
Healthcare in Somerset will only work if people get to have their say – urges former ambulanceman Bob Champion. 82-year-old Bob, from...
Mar 14, 2019


Somerset Young Carers report: You said, we listened
Our Manager and a Local Board member attended a Young Carers Forum meeting to hear the views of young carers on the Somerset Young Carers...
Mar 1, 2019


Roadshow aims to put Somerset people in the driving seat on health and social care issues
Our staff and volunteers will be taking to the roads of Somerset in March to find out what people think about their local health and care...
Feb 26, 2019


Share your experiences of Health Visiting Services in Somerset
Parents of young children in Somerset are being asked to share their views and experiences about the health visiting services they have...
Feb 18, 2019


Healthwatch network reveals top priorities for 2019
To mark the start of 2019, Healthwatch England has published its annual network priorities list – setting out the key health and care...
Jan 3, 2019


Join a People’s Panel
Have your say on the future of health and social care in Somerset – by joining a new Public and Patient People’s Panel. Somerset Clinical...
Jan 1, 2019


Helping young people have a voice on health and social care in Somerset
The health and care issues affecting children and young people in Somerset have been the focus of our recent work. Our staff have been...
Dec 3, 2018


Improving Lives Strategy
We will be monitoring the progress of a new strategy, launched this month by Somerset’s Health and Wellbeing Board. The Improving Lives...
Dec 3, 2018


What should I know before choosing a care home?
To choose the right care home and support for your needs, or the needs of a loved one, it's important you have the right information to...
Nov 21, 2018
Enter and View: Able2achieve
Our report following a visit to Able2achieve in Yeovil, which provides supported living and domiciliary care provision. Able2achieve...
Nov 13, 2018


Hundreds of people reveal their experiences of Somerset’s 111 non-emergency phone line service
We are calling for the NHS non-emergency phone line to provide better communication with the public Long waiting times, repetitive...
Sep 30, 2018


NHS 111 service report: Experiences and views of local people in Somerset
We created a survey that could be accessed online and completed at engagement events. The survey ran from 11 June to 31 August 2018. It...
Sep 30, 2018


“Join us and help give everybody in our community a better future!”
New Healthwatch Somerset volunteer Stephen Sharples is urging people in Somerset to be more actively involved in the decisions around...
Sep 4, 2018


Board members wanted to help shape health and social care services in Somerset
People with a passion for seeing local health and social care services changed for the better are being sought by us, the county’s...
Jul 30, 2018


Making a complaint about social care services – what should you expect?
Here we look at six things you should expect when making a complaint about social care services. If you have a bad experience and your...
Jul 18, 2018
Annual Report 2017-18
Healthwatch Somerset Annual Report 2017-18: A review of our work over the past year and its impact, plus our work planned for 2018-19....
Jun 29, 2018


Views wanted to help improve Somerset’s failing 111 service
People in Somerset are being asked for their views on using the county’s 111 non-emergency phone line. We are asking people to share...
Jun 11, 2018
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