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Confused about Long Covid? Find out the common symptoms and how to get support. After contracting COVID-19 it can take up to 12 weeks for...

We invited Fiona Harvey, Carers Service Coordinator for the Community Council for Somerset, to tell us about support for unpaid carers in...

The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care....

In our recent survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many...

Know your rights and get the support you need Carers Rights Day was introduced by Carers UK to draw attention to the multiple rights that...

In our new report out today, young people are calling on the county’s health and social care services to improve how they communicate –...

Information and advice from Healthwatch England, September 2021 Waiting for planned medical care or surgery can be a frustrating time. ...

Over the last year (April 2020 to March 2021), during the pandemic, 2,387 Somerset residents shared their feedback on the county’s health...

People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should...

We have announced the areas we will investigate this year, to make sure that local people’s views and experiences are used to drive and...

We gathered real-time feedback on local health and social care services during the pandemic from the views of Somerset residents, to...

We wanted to find out about the challenges faced by care home staff during the COVID-19 pandemic, and to understand how they have managed...

Today we have published four reports about care homes in Somerset – three reporting on the quality of care in Somerset care homes prior...

We have joined local and national health and care organisations calling on Somerset residents to give feedback about their care during...

Healthwatch Somerset Annual Report 2019-20: A review of our work over the past year and its impact, plus our work planned for 2020-21....

Over the last year, more than 1,400 people shared their views on the county’s health and social care services with us, helping to make...

It’s national Carers Week (8-14 June) and we want to know about your experiences of being an unpaid carer or being cared for during...

Shepton Mallet resident Bob became a full-time carer when he retired from a long career with the ambulance service. He has spent the past...

During Mental Health Awareness Week (18-24 May), we are highlighting the care and support needs of people living with dementia and their...

We are looking forward to helping health and social care services develop and improve with the announcement of several new projects for...