Check on our business hours, contact details or use our contact form to directly get in touch with the Healthwatch Somerset team. Contact us On this page you can get in touch using the details below, find directions and opening times for our offices or use the contact form to get in touch with us. Respect for All Healthwatch is committed to treating everyone with respect, and we expect the same in return. We will not tolerate the use of bad language, discrimination, or abusive behaviour towards our staff, volunteers, or partners. Anyone engaging in such behaviour will not be supported or worked with by Healthwatch. Opening Hours Monday 9am 5pm Tuesday 9am 5pm Wednesday 9am 5pm Thursday 9am 5pm Friday 9am 3pm Saturday Closed Sunday Closed Phone 0800 999 1286 Post Healthwatch Somerset, Suite 12, Wellworthys Business Centre, Parrett Way, Colley Lane, Bridgwater, TA6 5LB Contact form Enter your first name here Enter your email address here Enter your last name here Enter your contact number here Enter your message here I want to subscribe to the newsletter I agree to my data being stored and used in line with the privacy policy. Click here to see the privacy policy Submit Thank you for contacting us

Healthwatch Somerset is the independent champion for people who use health and social care services. We’re here to make sure that those running services put people of Somerset at the heart of care. We want to hear from you We're collecting your stories and experiences about GP surgeries, Dentists, Pharmacies and all other health and social care services. Tell us about your experiences and help shape the future of care. Have your say News & Views To see all news posts, click here Thank you so much for all your help. I had been sent around in circles before coming to you; for you to be so kind and determined was a breath of fresh air. Parent who struggled to find an NHS dentist Upcoming events To see all events, click here Thinking Together: Accessible health and care information Wed 22 Oct Wincanton Register Unlocking the power of people‑driven care Thu 17 Jul Online annual report launch Details Sold Out Unlocking the power of people‑driven care Tue 15 Jul Edgar Hall, Somerton Details subscribe Sign up for our news letter Email First Name Last Name I agree to my data being stored and used in line with the privacy policy. Click here to see the privacy policy Subscribe Thank you for subscribing

Your opinion can make a difference, take part in our surveys and polls to help us campaign for the right changes in health and social care for Somerset. Surveys & polls Live surveys & polls Here you can find all of our live surveys & polls. Sharing your thoughts and opinions on a range of health and social care topics helps us to take action and make the changes you want to see. Somerset health data survey We want Somerset residents to share their views on using NHS data to improve care and protect privacy. Expires on: 31 December 2025 Take part Somerset Pharmacy: Access & Experiences Survey Share your feedback to help us understand people’s current experiences with community pharmacies. Expires on: 31 October 2025 Take part

Complete the Somerset health data survey to have your say, find out how your anonymous data may be shared, and how you can opt out. We are working in collaboration with Somerset’s Integrated Care System's (ICS) Digital Data and Technology (DDaT) community to listen to your thoughts, concerns, and ideas about the sharing of your data for population health and care improvements. The ICS's Digital Data and Technology (DDaT) community are developing the Somerset Linked Data Platform (LDP), a secure system that will anonymously link health and social care data. This will help them better understand local needs, improve services, and support people earlier before their health worsens. All data used in the Somerset Linked Data Platform will be anonymised. That means your personal details won’t be shared. You can read more about how the ICS DDaT protect your privacy here . Your feedback will help them make sure this is done responsibly, securely, and in a way that works for everyone. Complete the survey below: Go directly to the survey site here: www.smartsurvey.co.uk/s/SomersetHealthDataSurvey/ If you would prefer to do this survey with us over the phone, please call us free on: 0800 999 1286. Alternatively, please email: info@healthwatchsomerset for further support. Survey closes on Wednesday 31 December 2025. Using data to understand Somerset's population’s needs

Our October Newsletter includes updates about our work, information about health and care services, and helpful advice. A little boy sat under a tree in the woods with a green coat on and red Spiderman wellington boots on. To read our October Newsletter - click on the PDF below If you need this newsletter in a different format, please email: info@healthwatchsomerset.co.uk  or call 0800 999 1286.

In June 2025, we undertook an Enter and View visit to Elliscombe House to observe the quality of service and talk to people using the service, including residents, relatives and staff. Elliscombe House Care Home, Wincanton What we found There is a real sense that this is the residents’ home. Without exception, residents told us they feel happy and safe. The environment felt welcoming, calm and organised. Interactions between residents and staff were very personalised; staff know residents well. Residents spoke highly about the staff and the care they receive.   Our recommendations include: We liked the fact that residents were invited to take part in interviews for new staff. We would recommend this to other providers as good practice We raised with the manager a resident’s comment about making their own hot drink. Health and safety would need to be considered in this situation. Read our report If you need this report in a different format, please email  info@healthwatchsomerset.co.uk   or call 0800 999 1286.