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Our report following a visit to Fletcher house, a large modern 60 bed residential home in Wells. -
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Our report following a visit to Rossetti House, a 70 bed care home in a purpose built building which opened in 2013. -
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Our report following a visit to The Firs Nursing Home, situated on the outskirts of Taunton. It can accommodate up to 40 residents and there were 38 residents living here at the time of visit. -
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Our report following a visit to Grovelands, a large modern purpose built building with 61 single rooms in Yeovil. -
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Our report following a visit to Wyndham House in Minehead, which is a period property with modern extensions. It has 50 bedrooms and is registered to provide residential care. -
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Our report following a visit to Frome Care Village. Up to 60 residents can be accommodated in the facility which is split over two buildings. Parsonage is a period building which is designated for dementia care and Woodlands is a modern building which provides nursing care. -
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In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. -
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Our report following a visit to Carrington House, a purpose built residential home for up to 44 residents in Wincanton. -
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Our report following a visit to Winsor in Minehead, which is a period building providing nursing care for up to 40 residents. -
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Our report following a visit to Rydon in Taunton. Wards one and two each have 15 beds, providing assessment and treatment primarily for adults of working age experiencing an acute mental health problem. -
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Our report following a visit to Ash Ward in Bridgwater, a 12-bed low secure inpatient rehabilitation and recovery unit for male adults with mental health difficulties. -
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This report details our engagement with Taunton Post Polio Support Group, the issues around the understanding among professionals about Post Polio Syndrome and the ongoing joint work to highlight these with commissioners, GPs and health professionals. -
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Help shape the future of services for people living with a life-limiting illness. -
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Our report following a visit to Oak Lodge in Chard, which is a purpose-built care home and provides accommodation for frail older people. -
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We are calling on local people to make sure their voice is heard and reflected in proposals being drawn up by Somerset NHS health and care services, for changes to community-based services and non-emergency care. -
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Our report following a visit to Oak Meadows in Taunton, a care home that was adapted some years ago from an original military building on the site. The home specialises in the care of older people living with dementia. -
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We are asking local people to complete a survey to share their experiences of accessing primary care through GP surgeries in Somerset. -
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Our report following a visit to Centenary House, a residential care home in Shepton Mallet, which is able to care for up to 13 residents. -
Advice and Information -
If you or a loved one are affected by incontinence, find out where you can go for support. -
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As local health and care services come under increasing pressure due to the coronavirus, and access to services becomes more challenging, we are reminding people that we're here to help. -
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We can help health and social care organisations to communicate clearly and effectively with local people about the coronavirus and the impact on services and support. -
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We have launched a new survey asking local people to share their stories to help identify how health and care services are adapting and working well during the coronavirus outbreak, and to highlight common challenges that need to be addressed. -
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We explain why it’s important to have a plan in place, should you or a loved one become critically ill. -
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We are looking forward to helping health and social care services develop and improve with the announcement of several new projects for the year ahead. -
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By Tanya Camberwell, Healthwatch Somerset Engagement Officer -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
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During Mental Health Awareness Week (18-24 May), we are highlighting the care and support needs of people living with dementia and their families, and the particular pressures of life under lockdown due to coronavirus. -
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It’s Volunteers’ Week 1-7 June, so we are is sending a huge ‘Thank You’ to the inspiring volunteers who help to make health and social care better for local people. -
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Shepton Mallet resident Bob became a full-time carer when he retired from a long career with the ambulance service. -
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It’s national Carers Week (8-14 June) and we want to know about your experiences of being an unpaid carer or being cared for during COVID-19, to help local services understand how to provide better social care and support. -
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Over the last year, more than 1,400 people shared their views on the county’s health and social care services with us, helping to make care better for local people. -
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Healthwatch Somerset Annual Report 2019-20: A review of our work over the past year and its impact, plus our work planned for 2020-21. -
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We have joined local and national health and care organisations calling on Somerset residents to give feedback about their care during coronavirus (COVID-19) to help services reflect, recover, and improve. -
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By Tanya Camberwell, Healthwatch Somerset Engagement Officer -
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Today we have published four reports about care homes in Somerset – three reporting on the quality of care in Somerset care homes prior to COVID-19 from a residents perspective, and a fourth looking at the challenges faced by care home staff during the pandemic. -
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We wanted to find out about the challenges faced by care home staff during the COVID-19 pandemic, and to understand how they have managed during this time. We held a focused feedback interview with a local care home; this is what they told us. -
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A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region. -
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Our new report out today reveals local people’s experiences of health and social care during the first six months of COVID-19. -
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We gathered real-time feedback on local health and social care services during the pandemic from the views of Somerset residents, to provide information that services can learn from once the outbreak has passed. -
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We have been talking to local people about their experiences and views of accessing care at GP surgeries in Somerset. This report tells you what people said when we spoke to them about this.
