In our recent survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many felt their health and wellbeing had deteriorated while waiting for treatment.
In our new report out today, young people are calling on the county’s health and social care services to improve how they communicate – with each other and with young people – to improve how they care.
As the number of patients waiting for surgery continues to grow, nationally and in southwest England, we are asking people about their experiences of being referred for surgery in Somerset and how they have been affected by waiting times.
Over the last year (April 2020 to March 2021), during the pandemic, 2,387 Somerset residents shared their feedback on the county’s health and social care services with us or sought information and advice on how to access the care and support they needed.
Our new report out today, shows that people who receive care and support at home from the District Nursing Service, would like to see the introduction of weekend and evening visits, but many people are more cautious about the introduction of digital consultations.