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Where can I go to get help for my health out of hours?
People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where...
Oct 5, 2023


Think you need to go to A&E? Learn how NHS 111 can help you
The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be...
Sep 12, 2023


Share your views to help shape NHS Same Day Urgent Care services in Somerset
The NHS is reviewing how it provides Same Day Urgent Care in Somerset, and we want to hear your views to help shape and improve access to...
Oct 17, 2022


Same day urgent care in West Somerset
The aim of this project was to gather the views of people living in West Somerset about same day urgent care. Somerset NHS Clinical...
Jun 1, 2022


Healthwatch report highlights ongoing public concerns about NHS 111 service in Devon and Somerset
People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common...
Mar 2, 2022


Experiences with the NHS 111 service in Devon, Plymouth, Torbay, and Somerset
People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common...
Mar 2, 2022


Local Healthwatch seeks public feedback on NHS 111 to help the service improve
A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region. 111...
Sep 13, 2021


NHS 111 Out-of-hours service: Public feedback from Somerset, Devon, Plymouth and Torbay
Healthwatch in Somerset, Devon, Plymouth and Torbay joined forces to promote a regional survey to ensure that people using the NHS 111...
Jan 28, 2021


Healthwatch report highlights inconsistencies in NHS 111 service in Somerset and Devon
A joint report released today by a group of local Healthwatch in the South West, shows that although the NHS 111 service in Somerset and...
Jan 28, 2021


NHS 111 service report: Experiences and views of local people in Somerset
We created a survey that could be accessed online and completed at engagement events. The survey ran from 11 June to 31 August 2018. It...
Oct 1, 2018
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