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New NHS standards aim to make planned care clearer and less stressful
People waiting for planned NHS treatment should soon find it easier to understand what is happening with their care, thanks to new minimum standards introduced by NHS England.
These standards set out what patients and unpaid carers can expect from the moment a referral is received by a hospital or clinic until treatment starts, is no longer needed, or a patient chooses not to continue.
Aug 2
Referrals and your right to choose
Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how. If you use the NHS,...
Nov 21, 2023
Healthwatch recommends improved communication and support for patients waiting for surgery in Somerset
In our recent survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many...
Nov 29, 2021
What to expect when waiting for care
Information and advice from Healthwatch England, September 2021 Waiting for planned medical care or surgery can be a frustrating time. ...
Sep 6, 2021
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