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We are encouraging local people to give their views and experiences of local health and care services following a recently published report on Mendip House in the county. -
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As the county’s independent health and care champion, we welcome news a new provider will run the out-of-hours GP services in the county. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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Share your experiences of local health and care services and make it better for everyone – that’s our message as we celebrate our fifth birthday next week (April 1). -
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Find out how we can help you access the support you need to live well. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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People in Somerset are being asked for their views on using the county’s 111 non-emergency phone line. -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
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Healthwatch Somerset Annual Report 2017-18: A review of our work over the past year and its impact, plus our work planned for 2018-19. -
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Here we look at six things you should expect when making a complaint about social care services. -
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People with a passion for seeing local health and social care services changed for the better are being sought by us, the county’s independent health and social care champion. -
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People in Somerset are being urged to give their views on using the county’s 111 non-emergency phone line. -
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New Healthwatch Somerset volunteer Stephen Sharples is urging people in Somerset to be more actively involved in the decisions around their health and wellbeing -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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We are calling for the NHS non-emergency phone line to provide better communication with the public. -
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We created a survey that could be accessed online and completed at engagement events. The survey ran from 11 June to 31 August 2018. It asked for the views of local people who had used the service within the last three years. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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Our report following a visit to Able2achieve in Yeovil, which provides supported living and domiciliary care provision. -
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To choose the right care home and support for your needs, or the needs of a loved one, it's important you have the right information to make your decision. Here are six things you should consider when choosing a care home. -
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The health and care issues affecting children and young people in Somerset have been the focus of our recent work. -
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We will be monitoring the progress of a new strategy, launched this month by Somerset’s Health and Wellbeing Board. -
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Have your say on the future of health and social care in Somerset – by joining a new Public and Patient People’s Panel. -
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To mark the start of 2019, Healthwatch England has published its annual network priorities list – setting out the key health and care topics which local teams will be working on over the year ahead. -
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Parents of young children in Somerset are being asked to share their views and experiences about the health visiting services they have received in the County, to help shape the service going forward. -
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Our staff and volunteers will be taking to the roads of Somerset in March to find out what people think about their local health and care services. -
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Our Manager and a Local Board member attended a Young Carers Forum meeting to hear the views of young carers on the Somerset Young Carers Service. This took place at the Young People’s Centre in Street. -
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Healthcare in Somerset will only work if people get to have their say – urges former ambulanceman Bob Champion. -
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Today we celebrate six years as the county’s independent health and care champion. -
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Hundreds of children have learning disabilities and autism in Somerset and now families are being asked to help shape local NHS services supporting them. -
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More people with dementia are being rushed to hospital emergency departments in Somerset, according to NHS statistics. -
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Our roadshow, which travelled almost 260 miles around Somerset to find out the views of local people on health and care services, has finished a seven-day tour with more than 400 views collected. -
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One man shares his views about how NHS services where he lives should change. -
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New feedback gathered by us on the county’s Adult Safeguarding service will be used to improve it for the future. -
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We worked closely with the Adult Safeguarding Team to design a questionnaire that related to the six principles set out in The Care Act 2014 statutory guidance. We contacted 20 people who had experienced an adult safeguarding intervention in the last two months. Fourteen agreed to take part in the project. -
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Health and social services should openly talk about end of life care and the wishes of patients – says Healthwatch Somerset volunteer Steve. -
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Local people share their views about how they want local health services to improve.
