1. Report -

    Our report following a visit to Willow Ward in Bridgwater, which has 10 beds and provides a countywide inpatient mental health rehabilitation service for people who live with long term mental health problems.
  2. Report -

    Our report following a visit to Rowan Ward in Yeovil, which has 18 beds, providing assessment and treatment primarily for adults of working age experiencing an acute mental health problem.
  3. Report -

    Our report following a visit to St Andrews Ward in Wells, which has 14 beds, providing assessment and treatment primarily for adults of working age experiencing an acute mental health problem.
  4. Report -

    Active and In Touch Frome is a group of volunteers who visit, help and befriend people who have become isolated or out of touch with the community around them. We were asked to give the group a talk on our work and the role of Healthwatch.
  5. Report -

    Our report following a visit to Wessex Ward in Bridgwater, that provides beds for up to 12 young people.
  6. Report -

    We were contacted by the secretary for Bridgwater Senior Citizens Forum. A request for action was raised regarding the availability of hearing aid batteries in the Bridgwater area.
  7. Report -

    We engaged with Frome and District Day Centre to hear their experiences of accessing health and social care services in the area.
  8. Report -

    Early Supported Discharge is a service that aims to help patients who have suffered a stroke to be discharged from hospital sooner and to carry out rehabilitation at home rather than in hospital.
  9. Report -

    In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference.
  10. Report -

    We gave a presentation on our patient and public engagement at this advice day hosted by Rethink to raise awareness of Healthwatch and our work.
  11. Report -

    We engaged with the Burnham-on-Sea Support Group to hear their experiences of accessing health and social care services in the area.
  12. Report -

    Our report following a visit to Pyrland Ward in Taunton. Wards one and two each have 14 beds, providing assessment and treatment for older people suffering from acute mental problems such as depression, anxiety and bi-polar disorder, along with dementia and other confused states, often with high levels of aggression.
  13. Report -

    Our report following a visit to Magnolia Ward in Yeovil, which has 14 beds, providing assessment and treatment for older people suffering from dementia and other confused states.
  14. Report -

    In September 2016 we returned to visit this group to find out how their report on Post Polio Syndrome (PPS) was progressing and to hear the key issues identified so far.
  15. Report -

    We identified the area of mental health as part of their our plan priorities from 2015-2016.
  16. Report -

    We consulted with members of the Somerset Polio Support Group to document the care they receive from the NHS in relation to their condition, at both primary and hospital level, in order to raise the understanding of PPS with NHS health commissioners.
  17. Report -

    We ran a series of focus groups meeting with young people based at Burton’s Orchard in Taunton. The aims of these groups were to explore young people’s experience of leaving care and to involve them in starting to plan their own consultation with other care leavers.
  18. Advice and Information -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. Anyone who is dissatisfied with any aspect of this Healthwatch service provided by Evolving Communities CIC can make a complaint under the Evolving Communities Complaints Policy and Procedure.
  19. Report -

    Here are some Easy Read resources to explain who we are and what we do.
  20. News -

    With spiralling costs of living, Healthwatch England is warning people are making changes to how they use health and social care services, which can have an adverse impact on their health and wellbeing.
  21. Report -

    Download an Easy Read version of our 'Have your say' form.
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  24. News -

    Our new community project asks people in Bridgwater to get involved to improve the health and wellbeing of those living with Chronic Obstructive Pulmonary Disease.
  25. News -

    Healthwatch England, is warning that six-week postnatal checks – required of GPs in England – are failing many new mothers.
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  41. News -

    As Healthwatch marks its tenth anniversary this week, Healthwatch Somerset joins the 152 local Healthwatch across England to appeal for more people to feedback on NHS care.
  42. News -

    Our new report evaluates people’s experiences of being discharged from hospital to be cared for at home or in a residential or community care setting.
  43. Report -

    We wanted to explore the quality of the transfer of care process in Somerset and use the experiences of people who have been discharged from hospital with ongoing care needs to guide improvements in the process.
  44. News -

    We've launched a new project with the aim of improving access to mental health support for young people and their families, guardians and carers.
  45. Report -

    Our report following a visit to West Mendip Hospital, Glastonbury. The wards provide 36 beds, which host a mixture of patients: on Pathway 2, Pathway 3 or end of life patients.
  46. Advice and Information -

    A new scheme could see women across England save hundreds of pounds a year on their Hormone Replacement Therapy with a prepayment certificate.
  47. Advice and Information -

    Receiving a dementia diagnosis can be a life-changing event, but knowing what support is available to you and what steps to take next can help you or a loved one process the diagnosis and plan for the future.
  48. Advice and Information -

    Living in a care home can increase your risk of oral health problems. That's why knowing what questions to ask care staff about your oral health or loved ones can prevent problems from developing.
  49. Report -

    Our report following a visit to The Old Police House, a care home in the village of Nunney near Frome, which provides accommodation for people with a learning disability.
  50. Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.