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Our report following a visit to Willow Ward in Bridgwater, which has 10 beds and provides a countywide inpatient mental health rehabilitation service for people who live with long term mental health problems. -
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Our report following a visit to Rowan Ward in Yeovil, which has 18 beds, providing assessment and treatment primarily for adults of working age experiencing an acute mental health problem. -
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Our report following a visit to St Andrews Ward in Wells, which has 14 beds, providing assessment and treatment primarily for adults of working age experiencing an acute mental health problem. -
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Active and In Touch Frome is a group of volunteers who visit, help and befriend people who have become isolated or out of touch with the community around them. We were asked to give the group a talk on our work and the role of Healthwatch. -
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Our report following a visit to Wessex Ward in Bridgwater, that provides beds for up to 12 young people. -
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We were contacted by the secretary for Bridgwater Senior Citizens Forum. A request for action was raised regarding the availability of hearing aid batteries in the Bridgwater area. -
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We engaged with Frome and District Day Centre to hear their experiences of accessing health and social care services in the area. -
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Early Supported Discharge is a service that aims to help patients who have suffered a stroke to be discharged from hospital sooner and to carry out rehabilitation at home rather than in hospital. -
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In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference. -
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We gave a presentation on our patient and public engagement at this advice day hosted by Rethink to raise awareness of Healthwatch and our work. -
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We engaged with the Burnham-on-Sea Support Group to hear their experiences of accessing health and social care services in the area. -
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Our report following a visit to Pyrland Ward in Taunton. Wards one and two each have 14 beds, providing assessment and treatment for older people suffering from acute mental problems such as depression, anxiety and bi-polar disorder, along with dementia and other confused states, often with high levels of aggression. -
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Our report following a visit to Magnolia Ward in Yeovil, which has 14 beds, providing assessment and treatment for older people suffering from dementia and other confused states. -
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In September 2016 we returned to visit this group to find out how their report on Post Polio Syndrome (PPS) was progressing and to hear the key issues identified so far. -
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We identified the area of mental health as part of their our plan priorities from 2015-2016. -
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We consulted with members of the Somerset Polio Support Group to document the care they receive from the NHS in relation to their condition, at both primary and hospital level, in order to raise the understanding of PPS with NHS health commissioners. -
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We ran a series of focus groups meeting with young people based at Burton’s Orchard in Taunton. The aims of these groups were to explore young people’s experience of leaving care and to involve them in starting to plan their own consultation with other care leavers. -
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We are encouraging local people to give their views and experiences of local health and care services following a recently published report on Mendip House in the county. -
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As the county’s independent health and care champion, we welcome news a new provider will run the out-of-hours GP services in the county. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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Share your experiences of local health and care services and make it better for everyone – that’s our message as we celebrate our fifth birthday next week (April 1). -
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Find out how we can help you access the support you need to live well. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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People in Somerset are being asked for their views on using the county’s 111 non-emergency phone line. -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
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Healthwatch Somerset Annual Report 2017-18: A review of our work over the past year and its impact, plus our work planned for 2018-19. -
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Here we look at six things you should expect when making a complaint about social care services. -
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People with a passion for seeing local health and social care services changed for the better are being sought by us, the county’s independent health and social care champion. -
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People in Somerset are being urged to give their views on using the county’s 111 non-emergency phone line. -
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New Healthwatch Somerset volunteer Stephen Sharples is urging people in Somerset to be more actively involved in the decisions around their health and wellbeing -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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We are calling for the NHS non-emergency phone line to provide better communication with the public. -
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We created a survey that could be accessed online and completed at engagement events. The survey ran from 11 June to 31 August 2018. It asked for the views of local people who had used the service within the last three years. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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This is what the optional lead paragraph looks like -
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Our report following a visit to Able2achieve in Yeovil, which provides supported living and domiciliary care provision. -
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To choose the right care home and support for your needs, or the needs of a loved one, it's important you have the right information to make your decision. Here are six things you should consider when choosing a care home. -
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The health and care issues affecting children and young people in Somerset have been the focus of our recent work. -
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We will be monitoring the progress of a new strategy, launched this month by Somerset’s Health and Wellbeing Board. -
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