1. Healthwatch Somerset asks young people ‘How could health and social care services work better for you?’

    News -

    What’s it like being a young person using health, social care and wellbeing services in Somerset, and what changes do young people want to see?

  2. Healthwatch report highlights inconsistencies in NHS 111 service in Somerset and Devon

    News -

    A joint report released today by a group of local Healthwatch in the South West, shows that although the NHS 111 service in Somerset and Devon is rated highly by the public, there are inconsistencies in the quality of the service.

  3. NHS 111 Out-of-hours service: Public feedback from Somerset, Devon, Plymouth and Torbay

    Report -

    Healthwatch in Somerset, Devon, Plymouth and Torbay joined forces to promote a regional survey to ensure that people using the NHS 111 service had their say on the way it is delivered to them.

  4. What do you think about Somerset’s District Nursing Service? What works well and what could be improved?

    News -

    We want to know what people think about the care they have received from Somerset’s District Nursing Service, to help the service develop and improve how it cares for local people.

  5. New public engagement programme to drive improvements in local health and social care

    News -

    We have announced the areas we will investigate this year, to make sure that local people’s views and experiences are used to drive and support improvements in local services.

  6. Virtual get together and team building for our Young Listeners

    Blog -

    By Max Popham, Healthwatch Somerset Youth Engagement Officer

  7. Mindfulness – what is it, and how can it help our Young Listeners?

    Blog -

    By Max Popham, Healthwatch Somerset Youth Engagement Officer

  8. How should social care support you?

    Advice and Information -

    People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.

  9. Changes to Somerset’s District Nursing Service: What patients and carers want to see

    News -

    Our new report out today, shows that people who receive care and support at home from the District Nursing Service, would like to see the introduction of weekend and evening visits, but many people are more cautious about the introduction of digital consultations.

  10. The District Nursing Service: People’s experiences of using the service in Somerset

    Report -

    We gathered the views of those currently using the District Nursing Service. We wanted to know what the current strengths and weaknesses were in the delivery of the service to patients in Somerset.

  11. Annual report highlights how Healthwatch Somerset has supported the public throughout the pandemic

    News -

    Over the last year (April 2020 to March 2021), during the pandemic, 2,387 Somerset residents shared their feedback on the county’s health and social care services with us or sought information and advice on how to access the care and support they needed.

  12. On equal terms - then and now: Annual Report 2020-21

    Report -

    Healthwatch Somerset Annual Report 2020-21: A review of our work over the past year and its impact, plus our work planned for 2021-22.

  13. New study asks people how they’ve been affected by waiting for surgery in Somerset

    News -

    As the number of patients waiting for surgery continues to grow, nationally and in southwest England, we are asking people about their experiences of being referred for surgery in Somerset and how they have been affected by waiting times.

  14. Our first face-to-face meeting brings focus to the project

    Blog -

    By Max Popham, Healthwatch Somerset Youth Engagement Officer

  15. What should I expect after being referred for mental health support?

    Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

  16. Are you or your loved ones waiting for hospital care? Share your experience with Healthwatch England

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them?

  17. What to expect when waiting for care

    Blog -

    Information and advice from Healthwatch England, September 2021

  18. Local Healthwatch seeks public feedback on NHS 111 to help the service improve

    News -

    A new public survey has been launched to find out more about local people’s experiences of using the NHS 111 service in the region.

  19. Young people tell Somerset’s health and social care services: communicate better to care better

    News -

    In our new report out today, young people are calling on the county’s health and social care services to improve how they communicate – with each other and with young people – to improve how they care.

  20. Young Listeners Project Report

    Report -

    Sharing young people’s feedback to improve the health and social care services they use.

  21. Carers Rights Day – 25 November 2021

    Blog -

    Know your rights and get the support you need

  22. Healthwatch recommends improved communication and support for patients waiting for surgery in Somerset

    News -

    In our recent survey, patients who are waiting for planned surgery in Somerset reported a lack of communication from hospitals and many felt their health and wellbeing had deteriorated while waiting for treatment.

  23. The impact of waiting for NHS surgery in Somerset

    Report -

    Somerset’s NHS leaders asked us to help them understand how people are being affected by waiting for surgery to inform their ongoing work to improve support for patients.

  24. Out and about in the community

    Blog -

    By Tanya Camberwell, Healthwatch Somerset Engagement Officer