Accessing information about health & support in Somerset: The views of local people

Report - 24 October 2019

We have been talking to local people about their experiences and views of the accessing health and support information in Somerset. This report tells you what people said when we spoke to them about this.

Key findings

  • Most people access information, advice and support about their health via the GP, online, and via friends and family.
  • People currently access information in more than one place, depending on the severity and type of issue.
  • Many people would like to access information from one centralised place (either online or in the community).
  • People would most like to receive information via face-to-face interaction, leaflets/books and online.
  • For those who like to receive information face-to-face, lack of access to GP appointments and transport links are seen as the main barriers to accessing information and support about health.

Read our report

If you need this report in a different format, please email info@healthwatchsomerset.co.uk or call 0800 999 1286.

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Accessing information about health & support in Somerset: The views of local people
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Appendices
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