1. SSAFA Engagement Report

    Report -

    We attended a meeting of representatives from SSAFA (Soldiers, Sailors, Airmen and Families Association) to introduce our work and the role of Healthwatch, and to hear their comments, issues and concerns.

  2. Hearing Voices Support Group, Taunton

    Report -

    We visited the Hearing Voices support group in Taunton to introduce our work and the role of Healthwatch and to listen to any issues or concerns the group wanted to discuss.

  3. Compass Carers Support Group, Bishops Lydeard

    Report -

    We engaged with members of the carers support group, who meet monthly at Quantock Vale Surgery, Bishops Lydeard. We informed the group about our work and role of Healthwatch and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’

  4. Compass Carers Support Group, Martock

    Report -

    We engaged with members of the carers support group who meet monthly at the GP Medical Centre in Martock. We informed the group about our work and role of Healthwatch, and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’

  5. Compass Carers Support Group, Ilchester

    Report -

    We engaged with members of the carers support group who meet monthly at the GP Medical Centre in Ilchester. We informed the group about our work and role of Healthwatch, and listened to their queries and concerns about the health and social care services that they use. We also introduced our survey on ‘How Connected are You?’

  6. Information stand at Musgrove Park Hospital, Taunton

    Report -

    Our Enter and View Team engaged with members of public at Musgrove Park Hospital. We spoke to people and recorded their comments about health and social care services, and we gave out dozens of leaflets, and ‘How Connected Are You?’ Surveys.

  7. Enter and View: Somerset Court, Highbridge

    Report -

    Our report following a visit to Somerset Court, which provides residential and support services for people who have autism.

  8. Bridgwater Parent Support Group

    Report -

    Members of this support group run by the Parent Carer Forum shared their concerns and experiences with us. Many of the group had common issues with assessments and having their needs met at GP surgeries.

  9. A voice for the people of Somerset

    News -

    People in Somerset will be given a strong voice to air their views on health and care services in the county – thanks to plans by Evolving Communities, the new provider of the local Healthwatch service.

  10. Annual Report 2016-17

    Report -

    In this Annual Report we share our key challenges and successes, as we continued to engage with the public to understand people’s experiences of health and social care to make a difference.

  11. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  12. How connected are you?

    Report -

    We identified there was a need to find out from local people how connected they feel and why. We also sought to find out how being connected affects feelings of loneliness and isolation.

  13. Local volunteer Bob urges others to join him to help shape local health and care services

    News -

    Listening to patients and their experiences of health and care is key to improving these services in Somerset – says local volunteer Bob Champion.

  14. New chair of Somerset’s independent health and care champion announced

    News -

    A former school inspector from North Petherton with a passion for shaping local health services will help to lead our board as the county’s independent health and care champion.

  15. Stress Awareness Month

    Event -

  16. Auditory Processing Disorder Awareness Day

    Event -

  17. International Midwifes' Day

    Event -

  18. International nurses' day

    Event -

  19. Volunteers Week

    Event -

  20. Pride Month

    Event -

  21. Carers Week

    Event -

  22. The Samaritans - The Big Listen

    Event -

  23. World Breastfeeding Week

    Event -

  24. World Suicide Prevention Day

    Event -

  25. World Patient Safety Day

    Event -

  26. International week of Deaf people

    Event -

  27. International Day of Sign Languages

    Event -

  28. World Pharmacists Day

    Event -

  29. Black History Month

    Event -

  30. ADHD Awareness Month (Attention Deficit Hyperactivity Disorder)

    Event -

  31. Dyslexia Awareness Week

    Event -

  32. World Mental Health Day

    Event -

  33. Developmental language disorder day

    Event -

  34. Movember

    Event -

  35. National Stress Awareness Day

    Event -

  36. National Self Care Week

    Event -

  37. Transgender day of remembrance

    Event -

  38. Carers Rights Day

    Event -

  39. International Day of Persons with Disabilities

    Event -

  40. International Volunteer Day

    Event -

  41. Where to go for support when you have an eating disorder

    Advice and Information -

    Eating disorders are complex mental illnesses that anyone can develop, regardless of age, income and ethnicity. Take a look at some of the common signs of eating disorders and where to go for support if you need help.

  42. Coronavirus: advice and guidance

    Page -

  43. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.

  44. Lack of NHS Dentists in Somerset

    Blog -

    Lack of access to NHS dentists in Somerset is a significant issue raised with us by the public. They have told us that NHS dentists in Somerset are not taking on new patients.

  45. Support for unpaid carers in Somerset

    Blog -

    We invited Fiona Harvey, Carers Service Coordinator for the Community Council for Somerset, to tell us about support for unpaid carers in Somerset as COVID-19 restrictions continue to ease.

  46. Healthwatch report highlights ongoing public concerns about NHS 111 service in Devon and Somerset

    News -

    People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common complaints being about long waiting times and difficulty getting through on the phone.

  47. Experiences with the NHS 111 service in Devon, Plymouth, Torbay, and Somerset

    Report -

    People who use NHS 111 in Devon and Somerset have reported ongoing concerns about the quality of the service, with the most common complaints being about long waiting times and difficulty getting through on the phone.